The Psychology of Why Friendly Reminders Outperform Firm Ones
You sent the invoice on time. You did the work well. You worded the first reminder carefully, kept it short, used the words "just a friendly nudge," and waited....
Notes on getting paid faster — without burning client relationships.
You sent the invoice on time. You did the work well. You worded the first reminder carefully, kept it short, used the words "just a friendly nudge," and waited....
There is a particular quiet that arrives a few days after you send an invoice. You check your inbox a little too often and start composing the follow-up email i...
"I'm pretty flexible." If you're a freelancer, consultant, or small service provider, you've probably said this to a client. Maybe in a discovery call. Maybe in...
You know the feeling. Your phone buzzes with their name and your stomach drops. The project that was supposed to take two weeks is now in month three. You've se...
There's a specific kind of knot that shows up in a freelancer's stomach when an invoice goes unpaid. The work is done. The email is drafted. The send button is...
Connect your tools in five minutes. Let the first reminder go out tomorrow morning — sounding exactly like you'd write it yourself.
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