The DueDrop blog

Notes on getting paid faster — without burning client relationships.

How to Write a Payment Terms Section Clients Actually Read

You wrote payment terms into your contract. They are in there, somewhere around clause nine, in the same paragraph as the bit about governing law. The client si...

Should You Charge Late Fees? An Honest Look at What Actually Works

The invoice was due sixteen days ago. You sent one friendly note about a week in, got a warm reply promising it would go out shortly, and then nothing happened....

How to Handle a Client Who Always Pays Late but Always Pays

You know how this one goes. The invoice is dated the first, the terms say net 15, and the money lands somewhere around the end of the month. Every time. The cli...

What to Do When a Client Disputes an Invoice

You send an invoice for work you are proud of, and instead of a payment, a reply lands in your inbox: the client says the amount is wrong, the work was not what...

How to Talk About Money With a Client Who's Also a Friend

Some of your best clients started as friends. Maybe you met at a barbecue, helped them out with a quick project, and it grew into real, paid work. It feels goo...

Reminder Emails That Preserve the Relationship (With Example Language)

Few emails feel as loaded as the one you send when a client hasn't paid. You've done the work, the deadline has passed, and now you have to bring it up without...

Why Generic System Reminders Get Ignored — And What to Send Instead

You sent the invoice. Three days past due, your billing tool fires off its built-in reminder — the one with the gray banner, the polite-but-flat subject line, a...

How to Follow Up with a Long-Time Client Who's Suddenly Paying Late

You glance at your accounts and notice the same name sitting in the overdue column — a client who has paid on time for two years without a hiccup. The first tho...

What to Say When a Client Says The Check Is in the Mail

You opened the email already half-knowing what it would say. The invoice is two weeks past the due date, you sent a polite reminder a few days ago, and the repl...

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