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FreshBooks knows the invoice. DueDrop knows the conversation.
Keep FreshBooks as your source of truth. DueDrop reads the email thread you already have with each client, drafts the next overdue-invoice follow-up in your voice, and pauses the moment the client replies.
It starts in review mode, so nothing sends until you approve it.
14 days free · no credit card · starts in review mode
Invoice #2847 · Northlane Design
FreshBooks knows
$2,400.00 · 14 days overdue
Your inbox knows
“Hey — sorry, this one's on me. Check goes out Friday.”
DueDrop uses both. So nothing goes out on Thursday.
FreshBooks already has invoice reminders.
FreshBooks lets you set up to three automatic payment reminders per invoice, schedule them around the due date, customise the message, and add late fees. If a scheduled message you write once is all you need, use the feature you already pay for — this page isn't trying to sell you a second copy of it.
DueDrop adds the part FreshBooks doesn't have: the conversation happening in your inbox.
- which invoice is overdue
- who owes it and how much
- when it was due
- when it gets paid
- how you normally talk to this client
- what the existing conversation sounds like
- where the conversation left off
- whether the client has already replied
- Three reminders is the ceiling, and they all say the message you wrote in advance.
- Every client gets the same wording, however different those relationships are.
- It doesn't know your client emailed you last week to explain the delay.
- It stops when the invoice is marked paid — not when the client replies to say payment is on the way.
No template required.
Instead of asking you to write the perfect overdue-invoice email once and reuse it forever, DueDrop reads the existing thread with that client and drafts the next message.
Hi Marcus,
This is a reminder that invoice #2847 is overdue. Please submit payment at your earliest convenience.
Thank you.
Hey Marcus,
Just wanted to circle back on the March invoice and make sure it didn't get buried. Let me know if you need anything resent on my end.
Thanks,
Sarah
When your client answers, the follow-ups stop.
FreshBooks knows whether an invoice has been paid. DueDrop also knows whether the conversation has changed. If your client replies “payment is going out Friday”, the cadence for that invoice pauses automatically — even though the invoice still reads overdue in FreshBooks.
No automated follow-up landing after your client has already answered you.
FreshBooks stays the source of truth.
Connect FreshBooks and DueDrop reads the invoice information it needs — invoices, customers, due dates and payment status. The connection is read-only; we never create, modify or delete anything in your account.
Then connect your mailbox so DueDrop can draft from your existing client threads and send approved follow-ups from your own address. Your first messages stay in review mode until you approve them, and you can revoke either connection at any time.
FreshBooks → DueDrop → your inbox
Want the technical detail instead? See how the FreshBooks integration works →
One plan. Everything included.
$49/month
One flat price. No seat counts, no invoice limits, no upsell tier.
Draft my first FreshBooks follow-up14-day free trial · no credit card · cancel in one click
Questions before you connect anything.
FreshBooks reminders are already customisable. Why add DueDrop? +
They are, and if editing that message got your invoices paid you probably don't need us. The difference isn't customisation — it's that a template is written once for everyone. DueDrop writes each follow-up from the actual thread with that client, and it stops chasing when they reply rather than only when the invoice is marked paid.
Should I turn off the FreshBooks reminders? +
For the clients you hand to DueDrop, usually yes — otherwise the same person may get two messages about one invoice. You can leave FreshBooks reminders running for everyone else while you try DueDrop on a few accounts.
Does DueDrop change anything in my FreshBooks account? +
No. The connection is read-only. DueDrop reads invoice status, due dates, client details and payment records, and never creates, modifies or deletes anything.
What happens when a client pays through FreshBooks Payments? +
DueDrop sees the payment applied and immediately cancels any queued follow-ups for that invoice. It works the same whether the payment came through Stripe, WePay or a manual mark-as-paid.
Does it work with FreshBooks Classic? +
No — current FreshBooks only. The Classic API is being retired and isn't a stable enough base to build on. If you're on Classic, FreshBooks has a migration path, and DueDrop connects in a couple of clicks once you're across.
What does DueDrop need from my email? +
Enough to read the prior thread with the clients you invoice — that is what each draft is written from — to send approved follow-ups through your mailbox, and to notice replies so it knows when to stop. It is OAuth throughout, so we never see your password, and you can revoke access at any time from your DueDrop account or directly in Google or Microsoft.